Wale A.

Senior Onboarding Analyst @Natwest Markets Plc

Crawley, GB

Responsible for on boarding new client and remediating historic EDD cases in line with internal anti money laundering and counter terrorist financing procedure.• Managed onboarding process for new clients, ensuring timely completion of account opening and documentation requirements.• Conducted full KYC/CDD reviews, including verification of identity, source of funds, and risk classification in line with AML regulations.• Acted as first point of contact for clients during the onboarding phase, addressing queries and guiding them through requirements.• Collaborated with Compliance, Operations, and Relationship Managers to ensure seamless onboarding and regulatory adherence.• Maintained accurate client records and update CRM systems to reflect onboarding progress and compliance status.• Identified process gaps and contribute to improvements that reduce onboarding timelines and enhance client satisfaction.• Supported relationship managers in client onboarding and account maintenance.• Prepared and verified onboarding documentation in compliance with internal policies and regulatory standards.• Escalated potential financial crime risks or discrepancies to compliance for further review.• Delivered a high level of service by resolving client queries quickly and efficiently.• Assisted in training new team members on onboarding systems and procedures.

University of Greenwich

Bachelor of Science - BS, Computer Science