Wakako Tashiro

About Wakako Tashiro

As a market research and account management professional, I am passionate about international business and helping companies capitalize on global market opportunities. I have 22 years of international business including: Consumer Electronics; Finance; Music Content; and Seafood. For each business, I have developed and analyzed market research data and provided key information to fast-growing businesses. I have excellent business acumen and exceptional communication skills. I can develop trusting relationships with high-value, high-impact clients and also have a keen understanding of the business cultures in the U.S, Japan, and other international markets. • 14+ years of expertise providing market research and competitive intelligence support to international companies • Proven ability to develop profitable business strategies, innovative product ideas, and market expansion opportunities • Exceptional project management skills and track record of ensuring on-time, on-budget project completion • Deep understanding of different research methodologies, including quantitative research and qualitative research • Skilled in applying root cause analysis to identify sales challenges, process gaps, and business model inefficiencies • Experience conducting focus groups, analyzing customer feedback, and presenting conclusions to executive teams • Able the utilize value stream mapping to identify specific improvements in a company’s customer experience approach • Skilled in use of both Agile and Waterfall project management methodology • Fluent in Japanese and English, including proficiency with written/verbal translation and complex technical report writing • Comfortable collaborating in a global market with all levels of business from customers to top executives

Experience

1. Billingual Administrator Associate (Contract)

   Nintendo

   Jul 2021 — Present · Redmond, WA, US

   Serve as a key liaison between Nintendo of America, Nintendo Japan, and 3rd party software game publishers • Track payments from 3rd party accounts and take appropriate action steps to resolve any issues/discrepancies • Apply bilingual skills in English and Japanese to translate documents and provide interpretation support • Coordinate licensing agreements and approvals between Nintendo’s legal team and 3rd party publishers

Education

• St.Cloud State University

  Bachelor of Arts (B.A.)

• University of Washington, Michael G. Foster School of Business

  Business Advantage Certification

• University of Washington, Michael G. Foster School of Business

  Global Business Management