Wajindra Harkissoon
Facilities Manager @JLL
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WORK HISTORY
Facilities Manager @JLL
Bank of Montreal / JONES LANG LASALLE (JLL), New York 2019-PresentFacilities Manager Provided facilities management within the Northeast regions of 18 Capital Markets sites at a total of 403,531 sq. ft. of critical space; includes responsibility for planning, unplanned capital project management, personnel oversight (internal, contractors, and vendors), reporting, meeting facilitation, and communications as well as technical oversight of all PMs. • Provide leadership and direction for the efficient operations and maintenance of the utility and critical systems. P a g e 2 | 2• Demonstrated success directly interfacing with client senior management, vendors, and throughout all levels of the organization. • Conduct planned inspections to check the level of services provided. • Supervision of JLL Engineering personnel and cleaning staff. • Closely monitor work requests communicated by JLL, the client and vendors. • Continuously raise the bar in vendor quality and service while reducing overall costs. • Hold vendors accountable for delivering high quality service per contract scope of work. Partner with vendors to continuously improve service quality and resolve/troubleshoot service issues. • Provided comprehensive management of all vendor contracts; includes responsibility for vendor selection. Manage and negotiate contracts. • Provide monthly reporting on financials and annual budget planning.
SKILLS
ABOUT WAJINDRA HARKISSOON
SUMMARY OF QUALIFICATIONSProactive, client-focused, and efficiency-minded Facility / Relocation Project Manager with a proven history of leveraging project management, maintenance, and communication experience to drive move management success in the mission-critical financial business environment. Extensive experience planning and orchestrating relocation, move, and renovation projects for business clients gained from overseeing all of Bank of America’s New York region facility initiatives. Respected manager, capable of mentoring facility personnel, prioritizing work orders, and ensuring efficiency of contractor and vendor work. Refined communicator, capable of forging partnerships with internal business clients, vendors, contractors, and project teams to understand requirements, develop comprehensive project plans, and ensure swift project completion. Leadership• Mentoring/Staff Development• Efficiency/Cost Savings• DocumentationProject Management• Scoping/Scheduling• Coordination/Reporting• Vendor/Contractor OversightFacilities/Move Management• Move/Facility Establishment • Routine Maintenance• Space Configuration
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