Wajdaan Khan
Senior Executive @ Infosys BPM | Streamlining Operations, Driving Success in Customer Relations
- Role
- Senior Executive at Infosys BPM
- Location
- Bhopal, MP, IN
- LinkedIn followers
- 500 followers
About Wajdaan Khan
With a Bachelor of Science in Biotechnology from Govt. Maharani laxmi bai college bhopal, I have a strong foundation in the scientific and technical aspects of various domains and industries. I apply this knowledge to provide high-quality support and solutions to clients as a Customer Service Executive at Accenture, one of the leading global consulting firms.I have over 8 years of experience in customer service roles, where I have developed and honed my interpersonal skills, mentoring abilities, and customer support competencies. In my previous role as an Ambassador at Teleperformance, I handled inbound and outbound calls, resolved customer queries and complaints, and delivered exceptional service standards, resulting in a 95% customer satisfaction rate. I am always eager to learn new skills and technologies, and to enhance my knowledge and performance. My goal is to pursue a career in customer service that allows me to use my biotech degree and to contribute to the success of the organization and the society.
Experience
Senior Executive
Feb 2025 — Present · Bengaluru, IN
Spearheaded new projects at Infosys BPM, leveraging opportunities to enhance skills and drive success.• Collaborated with cross-functional teams to optimize processes and deliver exceptional results.• Implemented innovative strategies to streamline operations and improve overall efficiency.
Education
MAHARANI LAKSHMI BAI COLLEGE, BHIWANI ROHILLA
Bachelor of Science, Biotechnology
Indira
12th, PCB
Indira
10th
Govt. Maharani laxmi bai college bhopal
Bachelor of Science, Biotechnology
2016 — 2019
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