Wahida Mohammad
Intern of QTS Data Centers | Year Up Program | Information Technology
- Role
- Critical Operations Tech (Data Center) at QTS Data Centers
- Location
- Woodbridge, VA, US
- LinkedIn followers
- 500 followers
About Wahida Mohammad
Currently, I\'m a Year Up intern at the Woodbridge, Northern Virginia Community college…
Experience
Critical Operations Tech (Data Center)
Jan 2023 — Present · Ashburn, VA, US
Manage the installation, repair, and maintenance of IT, electrical, mechanical, plumbing/piping equipment, machinery and controls located in the interior and exterior of building Troubleshoot, and escalate issues as appropriate, in a timely manner while communicate clearly and proactively throughout the customer’s experience until resolve Respond to open Task notifications in backlog of ServiceNow and accurately triage and escalate employee requests to second-level support when necessary Assist customers on the Data Center, customer equipment installs, and tasks pertain to computer hardware, software or operation systems
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