Waheeda Brandon

About Waheeda Brandon

PERSONAL PHILOSOPHY Multifaceted fintech product manager. I possess a comprehensive background in leading the development and implementation of new customized features that improve the user experience (UX)/user interface (UI), create new streams of revenue, and meet end-user expectations. I am confident that my strong leadership, organizational, communication, problem-solving and analytical skills will validate my qualifications. I am the much needed catalyst in Product Management. I make things happen. I simplify complex things in a manner that non-IT people can appreciate. I’m not fond of nicknames, but if I had to choose one, it would be “Tenacious”. Can’t Stop. Won’t Stop. I will never give up. The Product Manager sits at the intersection of business, technology, and user experience. My unique journey to this role made me a perfect fit. Having worked in multiple areas of IT– from change management and internal auditing, to desktop and network support, I bring a wealth of knowledge. I am passionate about providing products, services, and process improvements that meet evolving needs while exceeding expectations. During my days as a support specialist, I learned to listen to my staff. This gave me the superpower of identifying existing solutions necessary to resolve issues while creating innovative, cost-saving policies to better meet my staff’s needs. It also strengthened my ability to communicate technical information to non-technical people in ways that they understood. My thirst for knowledge fuels my ability to stay on the cutting edge of technology. New technology excites me, so much so, that I have committed to learning at least one new thing everyday. Be it #agenticai,#web3 #fintech or the latest social media platform, I am here for it! “Live as if you were to die tomorrow. Learn as if you were to live forever;” I have adopted this as my daily mantra! Honestly speaking, I truly believe that it shouldn’t be a job to do your job. Tasks should not be overworked or overly complicated. There has to be a tool, a product, a process, or an improvement that can make jobs and life in general easier. It is my extreme honor to make this happen for my clients. Let\'s Connect! I am always looking for opportunities to collaborate and learn. Together we can continue to grow and exceed expectations!

Experience

1. Product Manager

   MDT

   Jan 2022 — Present · Farmington Hills, MI, US

   Manage Digital relationship to oversee the testing, implementation and pricing of the Digital Banking platform; Enabling key digital banking features including but not limited to two factor authentication, mobile deposit, language translation, video chat, screen sharing, etc.Evaluate and test products, establish implementation processes and timelines, and create processes for product implementation including but not limited to loan origination and member onboarding (account opening) tools.Partner with key internal stakeholders including but not limited to implementation analysts, marketing, programmers, IT support, project management, software developers, cloud engineering, client relations, sales, and digital solutions to establish processes, conduct security and connectivity reviews and develop post-implementation client support plans.Facilitated roadmap discussions with stakeholders, emphasizing product vision and strategywhile driving clarity on project priorities and timelines. Perform user acceptance testing (UAT) and quality assurance (QA) to confirm functionalitymeets end-user expectations.Manage a portfolio of partnerships with key companies including but not limited Zelle,Experian, DeepTarget and NASDAQ Verafin to provide digital banking plug-ins/software.Utilize Scrum methodology to successfully execute the Software Development Lifecycle(SDLC).Conduct market research to identify gaps, gain consumer insights, understand pricing, andcreate new solutions.Utilize key tools including Azure DevOps, Aha! And Trello for software development andproject management.Proven ability to manage multiple and competing projects and priorities simultaneously,while working 100% remotely.Utilize Artificial Intelligence (AI) and machine learning insights to create strategic plans todrive member engagement, retention and new product adoption.Solid foundation in project, program, and product management, paired with excellentcommunication skills

Education

• University of Phoenix

  Master's degree, Information Systems Management

  2005 — 2007

• University of Phoenix

  Bachelor's degree, Infomation Technology

  2002 — 2005