Waheed Khan
Customer Success Manager @TRG Screen
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WORK HISTORY
Customer Success Manager @TRG Screen
London, GB
As a Customer Success Manager at TRG Screen, I manage a diverse portfolio of clients across mid-market and enterprise segments. My focus is on building long-term relationships and driving meaningful outcomes that align with our clients’ strategic goals.I ensure clients realise measurable ROI from their investments by helping them fully understand their use cases and the value our solutions bring. Through structured onboarding, tailored training, and the sharing of best practices, I drive user adoption and ensure our platforms are embedded effectively within client workflows.With a strong emphasis on customer satisfaction and strategic growth, I work proactively to deliver continuous value and support. I collaborate cross-functionally across TRG Screen to align our services with evolving client needs, ensuring retention, expansion, and long-term success.
EDUCATION
The University of Huddersfield
Law
The University of Huddersfield
legal practice certificate , Law
SKILLS
ABOUT WAHEED KHAN
Senior Sales and Client Success Professional with over a decade of experience accelerating revenue and client growth across the financial services, SaaS, and data technology sectors. I specialize in full-cycle B2B sales—from prospecting and demo delivery to negotiation and closing—consistently driving strong commercial outcomes, including £300K+ in new ARR, 90%+ client retention, and expansion into untapped markets.I’ve helped launch go-to-market strategies, led partnerships with platforms like Snowflake and Databricks, and negotiated over 50+ complex data contracts. With a proven ability to align client needs with tailored data and software solutions, I foster long-term, strategic relationships with C-level decision-makers.I thrive at the intersection of sales, client success, and technology bringing energy, empathy, and execution to every client engagement.Key Skills: Financial Market Data Sales (FX, Commodities, OTC Derivatives)| SaaS Implementation | B2B Sales | Client Success | Licensing & Commercial Negotiation | CRM (Salesforce, Hubspot)| FX, OTC Derivatives & Commodities | Data Marketplaces | Product Launches | C-Level Relationship Management
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