Wah Chu
Chief Customer Officer, SOLVE
- Role
- Chief Customer Officer at Solve
- Location
- Westport, CT, US
- LinkedIn followers
- 500 followers
About Wah Chu
Leverages experience gained in Big Four, enterprise, and startup environments to deliver results that meet demand and exceed ROI objectives. Frequently recruited by executive leadership to create scalable and actionable strategies that fulfill urgent need while also providing long-term impact. Proven track record working with the senior management and board members to manage the rapid growth of emerging high technology companies and to achieve company objectives including their eventual successful exits.Drives consistently strong profit performance by developing workflows and metrics to identify and resolve inefficiency while achieving top-tier business outcomes and outstanding customer experiences. Builds scalable teams; delivers optimal cost / benefit by effectively executing staffing, budgeting, forecasting, and contracting of outside agencies and vendors.
Experience
Chief Customer Officer
Jun 2022 — Present · NY, US
Responsible for the customer facing operations to ensure the optimal customer services and satisfaction.
Education
New York University
Master of Business Administration (MBA), Corporate Finance
1975 — 1980
Cornell University
Bachelor of Science (BS), Industrial Engineering
1971 — 1975
Skills
- Business Planning
- Business Analysis
- Enterprise Resource Planning (Erp)
- Customer Relationship Management (Crm)
- Account Management
- Program Management
- Turn Around Management
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