Jorich P.
Technical Support Specialist @Volanté Systems
Signup · Get unlimited contacts
WORK HISTORY
Technical Support Specialist @Volanté Systems
Toronto, ON, CA
Analyze break/fix issues and work with empathy and a sense of urgency to deliver solutions to meet customer/partner needs- Document all customer interactions and resolutions in the existing case management systems- Actively contribute to our technical knowledge base, online community, and other technical documentation- Collaboration with internal teams in identifying product defects, designing solutions, and testing- Work effectively with cross-functional teams, including Sales, Channel, Support, Engineering, Operations, etc.
EDUCATION
University of the Visayas
High School Diploma
Southwestern University (PH)
Bachelor's degree, Information Technology
Southwestern University (PH)
Associate's degree, Computer Technology
Lambton College
Computer Software and Database Development, Computer Software and Media Applications
SKILLS
ABOUT JORICH P.
I have a decade of website development experience varying from small and medium business enterprises and start-up companies. Furthermore, I am an experienced Web Hosting Technical Trainer / Support Engineer focusing on Shared Hosting, WordPress Hosting Management and Cloud Servers.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.