W. Carmichael Dedier

About W. Carmichael Dedier

Extensive knowledge of the principles & techniques of Hospitality Management necessary to plan, develop, organize, direct & oversee operations; substantial understanding & comprehension of policies & procedure.Capacity for building strong, effective relationships; influencing & collaborating with internal & external partners at all organizational levels to create strong buy-in & commitment for the best ideas & solutions.Proven experience successfully planning & executing highly critical strategic initiatives that require deep partnerships with functional & business unit leadership.Possesses outstanding written & verbal communication skills; Able to distill data into concise pointsSupports & champions productive & innovative change.Aptitude to anticipate & manage politically sensitive issues within a multifaceted environmentAbility to set priorities, plan, organize, coordinate & direct multiple projects & activities with varied deadlines Demonstrated ability to lead with an overall institutional perspective

Experience

1. Audio Visual Sales Manager

   INSPIRE

   May 2023 — Present · US

   At Inspire We believe in the power to inspire by living our values every day by earning trust by treating every project as our own, striving to understand the true needs and what success means to our clients. Inspire Values are Knowledge, Empowerment, Quality, Consistency, Integrity, Teamwork, loyalty, Longevity. Primary responsibility for sales at the property; generates quotes, corresponds with clients, and targets revenue goals. Works directly with client to determine their meeting needs and perspective, and match to AV services and products. Works closely with hotel sales staff and others to contact upcoming clients and secure AV business. Attending site visits with hotel sales team. Attend BEO meetings for upcoming events. Attending per-con meetings with hotel sales team and client to ensure seamless and timely aspects of the upcoming meetings. Participates in on-site and off-site visits with prospective clients as well as pre and post event meetings.Negotiates directly with clients to secure AV business and client vision.Works closely with AV staff to consult on selection and acquisition of AV equipment and labor.Reviews final billing directly with client and obtains approval of all AV charges.Negotiates billing if necessary to ensure complete client satisfaction.Follows up with all clients through thank you letters and post event service evaluations.

Education

• El Dorado Senior Comprehensive School

  High School Diploma, Drafting/Design Engineering Technologies/Technicians

  1981 — 1984

Skills

• Onq
• Hotel Management
• Guest Service Management
• Micros
• Food & Beverage
• Recruiting
• Resorts
• Trade Shows
• Front Office
• Management
• Hospitality Industry
• Program Management
• Hospitality
• Revenue Analysis
• Catering
• Payroll
• Customer Satisfaction
• Training
• Time Management
• Rooms Division