Allan L.

About Allan L.

I am a seasoned Program Manager with over 7 years of experience in enterprise technology and cloud transformation. Recognized for demonstrating a natural aptitude for system implementation, stakeholder collaboration, and program governance, I have a verifiable history of contributing directly to operational efficiency, cost reduction, and revenue growth throughout my career. As such, I have consistently delivered high-impact results on initiatives such as a $49M revenue-generating device payment platform and a $16M+ Salesforce CLM automation system. Professional focal points include enterprise-scale project delivery, Agile and Waterfall methodologies, Salesforce and CRM platforms, cross-functional stakeholder engagement, and data-driven decision-making. Delivering superior leadership in these areas requires effective communication, process optimization, and technical proficiency in tools such as JIRA, SQL, and Google Workspace to drive scalable outcomes.My most recent role was a Project Manager with Verizon. Under my leadership, I successfully drove multimillion-dollar deployments that impacted customer experience, compliance, and revenue generation. I also oversaw UAT, coordinated system updates, and ensured a seamless customer experience at launch. In addition, I acted as a liaison between business units, technical teams, and senior leadership to ensure alignment, transparency, and accountability across all stages of project delivery.Colleagues describe me as a driven, detail-oriented, collaborative professional who brings clarity, focus, and structure to large-scale technology programs. I am interested in connecting with former colleagues, project partners, and other professionals in cloud program management, Salesforce implementation, and enterprise IT transformation. Please feel free to reach out through this profile if you’d like to connect.

Experience

1. Operations Manager

   Action Behavior Centers - ABA Therapy for Autism

   Nov 2025 — Present

Education

• Five Towns College

  Associate of Arts and Sciences - AAS, Business Administration, Management and Operations

  2007 — 2009

Skills

• Marketing Strategy
• Social Media
• Microsoft Office
• Sales
• Marketing
• Selling
• Microsoft Word
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Customer Service
• Real Estate
• Event Planning
• Investment Properties
• Budgets
• Negotiation
• Social Networking
• Entrepreneurship