Vyju Iyengar

Sr. Business Systems Analyst at Optum

Role
Sr Business Systems Analyst at Optum
Location
Attleboro, MA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Vyju Iyengar

Business Systems Analyst and Project Manager with 20+ years of experience with globally distributed teams of 5-25 team members. Skills suited for, business analysis, business systems analyst and project management opportunities. Valued for client satisfaction, quality, team building, effective engagement, exceeding expectations and proactive planning from requirements to completion, analysis of technical issues reported by users.

Experience

  1. Sr Business Systems Analyst

    Optum

    Feb 2022 — Present

    Senior Business Systems Analyst / Scrum Master* Lead end-to-end business requirements gathering by engaging stakeholders, asking probing questions, and helping prioritize needs to align with business objectives and OKRs.* Translate business needs into feasible, innovative solutions by applying deep understanding of ERP systems and technology capabilities, while incorporating non-functional requirements such as performance and scalability.* Conduct options and risk analysis to evaluate solution approaches, define strategies, and drive continuous improvement initiatives that enhance system efficiency and user satisfaction.* Collaborate closely with cross-functional teams to recommend test scenarios, support defect analysis, and assess solution impacts, ensuring high-quality deliverables.* Serve as Scrum Master, facilitating all Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives), removing impediments, and coaching teams on Agile principles to foster continuous improvement and high performance.* Promote Scrum adoption across the organization, build trust and collaboration within teams, and support Product Owners in backlog prioritization and value delivery.* Act as a customer advocate by understanding the “what and why” behind user stories and features, ensuring alignment with value propositions and customer impact.* Build strong relationships with stakeholders, identify and engage SMEs, and serve as the front face of the customer to deliver incremental value and improve Net Promoter Score (NPS).

Education

  • Karnataka State Open University

    Bachelor's degree, Fine/Studio Arts, General

  • Smt. VHD Institute of Home Science, Palace Rd, Bangalore-1

    BS

    1996 — 1999

  • Framingham State University

    BS, Nutrition

    2003 — 2005

  • Davar's College of Commerce

    Associate's degree, Business/Commerce, General

    1995 — 1996

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Vyju Iyengar — Sr Business Systems Analyst at Optum in Attleboro, MA, US | Unifers