Vyakhya Mishra
Technical Support Engineer @ PROXINET TECHNOLOGIES | Problem Solving, Customer Service
- Role
- Technical Support Engineer at Proxinet Technologies Private Limited
- Location
- Agra, UP, IN
- LinkedIn followers
- 500 followers
About Vyakhya Mishra
At Proxinet Technologies, I contribute as a Microsoft 365 administrator, specializing in delivering remote assistance and resolving technical challenges efficiently. By leveraging Power BI, I analyze support data and create actionable reports, enhancing operational strategies and improving user experiences. With a postgraduate background in seed technology from Dr. Bhim Rao Ambedkar University, I bring strong communication, problem-solving, and customer service skills to my role. I am motivated by opportunities to optimize systems and apply data-driven insights to create impactful solutions.
Experience
Technical Support Engineer
Proxinet Technologies Private Limited
Jan 2024 — Present · Noida, IN
Technical Support EngineerDelivered Remote Technical Assistance: Provided expert support to users remotely, resolving software and hardware issues quickly to maintain seamless operations.Leveraged Power BI for Insights: Utilized Power BI to analyze support data and generate reports, helping to streamline processes and enhance support strategies.Contributed to System Optimization: Assisted in improving system performance by identifying and addressing efficiency issues, ensuring reliable and effective technology solutions.
Education
Dr. Bhim Rao Ambedkar University, Agra
Postgraduate Degree
2022
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