Vy Ngo
Change Management | Digital Transformation | Strategic Planning | Process Improvement & Optimization | Certified ScrumMaster | Business Operations | Cross-Functional Leadership | Data Analytics
- Role
- Change Management Analyst Ii at KinderCare Learning Companies
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Vy Ngo
Strategic Business Analyst and Change Management Professional with experience supporting…
Experience
Change Management Analyst Ii
Oct 2022 — Present
Led enterprise-wide change initiatives supporting digital and organizational transformation across a workforce of communication plans, tailored messaging by audience, and delivered timely updates across multiple channelsIncreased operational efficiency by 56% by evaluating impact and readiness assessments to ensure smooth adoptionEnhanced stakeholder engagement by developing training programs (eLearning, SOPs, job aids) and facilitating workshopsMonitored change adoption through feedback loops, implementing resistance mitigation and hypercare as neededEstablished relationships with cross-functional teams to build a network of over 100 change champions
Education
George Fox University
Master of Business Administration - MBA
Portland State University - School of Business
Bachelor of Arts - BA, Business Administration, Management and Leadership
2016 — 2020
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