Van Tran-Lam

About Van Tran-Lam

Experienced customer experience executive, sales engineer, and product manager with a proven track record of translating customer needs into technical solutions resulting in a total of $1B in revenue across commercial and public sectors. A veteran leader with 15+ years of experience in scaling and managing SaaS companies, leading global organizations, and creating repeatable frameworks. An executive with a passion for mentoring and cultivating the next generation of leadership. Areas of Expertise Include:AI StrategySales EngineeringOperational ScalingProgram & Project ManagementGlobal Team LeadershipProfessional Services Change ManagementCustomer Lifecycle TransformationAgile DevelopmentSaaS Sales & Implementation

Experience

1. Head of Customer Delivery

   Bloomberg Industry Group

   Oct 2025 — Present

Education

• University of Virginia

  Bachelor, English Language and Literature

• George Mason University - Schar School of Policy and Government

  Master's in Public Policy, International Ecommerce and Media Policy

Skills

• IT Strategy
• Management Consulting
• Integration
• Business Development
• Project Management
• Program Management
• Consulting
• Management
• Strategic Planning
• Leadership
• Business Analysis
• Information Technology
• Information Management
• Software Development Life Cycle (Sdlc)
• Analysis
• Proposal Writing
• Policy Analysis
• Business Intelligence
• Requirements Analysis
• Software Project Management
• Sdlc
• Solution Architecture
• Governance
• Enterprise Content Management
• Government
• Geomarketing
• IT Management