Vincent Tran
Manager @Ike\'s Love & Sandwiches Franchising
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WORK HISTORY
Manager @Ike\'s Love & Sandwiches Franchising
Fountain Valley, CA, US
Manage a team of 3 employees, optimizing workflow processes and increasing efficiency by 30% in order to deliver exceptional customer service during high traffic periods•Collaborate with the general manager to implement revenue boosting strategies, resulting in exceeding daily sales targets by 15% and maximizing profitability•Coordinate with the payroll team to streamline timekeeping procedures, reducing errors by 20% and ensuring accurate payment for all employees
EDUCATION
USC Marshall School of Business
Bachelor of Science, Business Administration and Management, General
SKILLS
ABOUT VINCENT TRAN
Dynamic and results driven Account Management professional with over 5 years of experience in customer success, enterprise account strategy, and business development. Proven track record of managing multimillion dollar books of business, driving client retention up to 98.5%, and growing accounts by 30%+ through strategic campaign management and ROI focused solutions.Thrives in fast paced, client facing environments where relationship building, data driven decision making, and cross functional collaboration are key to success. Adept at translating complex performance metrics (CPC, CTR, ROI) into actionable insights that drive upsells, reduce churn, and improve campaign effectiveness.Previous experience includes delivering high impact growth at companies like Yelp, Weedmaps, and Oracle, with clients ranging from SMBs to C-suite enterprise partners. Passionate about creating long term value for clients through trust, transparency, and strategic consulting.
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