Vi Suever
User Experience Designer @Ford Motor Company
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WORK HISTORY
User Experience Designer @Ford Motor Company
Dearborn, MI, US
Collaborated with internal and external teams to identify customer needs and improve the user experience of purchasing digital vehicle upgrades• Provided support to various teams to improve their user study methodology and design• Provided a framework for the team to conduct workshops to improve alignment and performance• Managed collaborations with Google and internal teams to refine the navigation experience for an estimated 2M electric vehicle (EV) owners• Conducted competitive analysis, market research, and led internal workshops to launch features to reduce EV range anxiety• Championed the improvement of the EV trip-planning capabilities of the Ford Pass mobile app (2.4M monthly users)• Leveraged human-centered design, sketches, storyboards, and visual designs to develop and communicate potential next-generation truck features to leadership (CEO, VP, directors) as part of design reviews
EDUCATION
Georgia Institute of Technology
Master's degree, Industrial and Product Design
Springboard
Certification , UX Design Career Track
MIT xPRO
Certification, Human-Computer Interaction for User Experience Design
Sydney Bridge Business College
Diploma, Human Resources Management and Services
San José State University
Bachelor of Arts, Design Studies
ABOUT VI SUEVER
Hi, I am, an empathetic designer passionate about utilizing a human-centered and…
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