V. Sai Sekar

About V. Sai Sekar

RETAIL MANAGEMENT PROFILE Business Development | Production Management | Competition/Market Analysis | Management and Leadership | Quality Control | Project Management | Stock Control | Material Handling | Customer Relationship | Communication and Interpersonal Skills | Relationship Building | Training and Coaching | Attention to Detail | Troubleshooting & Problem Solving | Customer Service | Health & Safety | A highly competent, capable and resourceful individual with 36 years experience in Customer Service, Sales, Quality Control and People management. Self-Motivated, Enthusiastic and with a ‘can-do’ positive attitude and a proven ability to ensure the smooth running of each assigned task. Experienced in developing and implementing effective new systems and procedures. Ability to keep a level head at all times and considers no job too big or too small. Works well independently or as part of a team, displaying the motivation and multi-tasking abilities required to meet demanding deadlines while maintain the highest of standards. Articulate and proactive, combines a professional and confident approach with excellent interpersonal skills and can communicate concisely at all levels.

Experience

1. Operations Manager

   The Frame Shop

   Jun 2016 — Present · Chennai, IN

   Innovative professional with 36 years of progressive experience within the Optical Retail Sales Industry. Exceptional leadership, organization, oral/written communication, interpersonal, analytical, and problem resolution skills. Quick study with an ability to easily grasp and put in to application new ideas, concepts, methods and technologies. Proficient in the use of various computer programs and applications, Hired, trained, evaluate and monitored personnel. Coordinate activities related to recruitment, selection, orientation and training of employees based on business requirements. Prepare and ensure compliance to organizational budget through scheduling of expenses, assessment of variances and implementation of remedial measures. Build and maintain productive business relationship with existing clients/ prospects aimed at identification/ development of new business opportunities. Involved in maintenance of inventories and ensuring availability of merchandise/ services. Define pricing policies through evaluation of merchandising activities, assessment of sales promotion activities and authorization of clearance sales. Evaluate advertising, sales promotion and display plans based on collated market intelligence and other market trends. Monitor performance of team members and render productivity enhancement feedback. Conduct training sessions for team members based on identified training needs. Key achievements:• Continually offered business support to ensure the group’s overall success, improved efficiency and quality, while simultaneously implementing cost savings to achieve financial budgets.• Successfully implemented a preventive maintenance program for lab production to deliver in time.• Achieved a consistent record of improving growth of business runs and reducing cost control.

Education

• P.S.HIGHER SECONDERY SCHOOL

  Economics and Indian Culture, Ethics

• University of Madras

  (Bachelor of Business Administration - BBA)

Skills

• Business Development
• Coaching
• Visual Merchandising
• Management
• Product Development
• Customer Service
• Sales Management
• Healthcare
• Sales
• Store Management
• Marketing Strategy
• Leadership
• Training
• Account Management
• Retail
• Business Planning
• Retail Sales
• Strategic Planning
• New Business Development
• Marketing
• Team Management
• Profit
• Merchandising
• Team Building
• Customer Satisfaction
• Inventory Management
• Team Leadership
• Sales Operations