Venkata Srujana Challa

Technical Support Engineer at AWS

Role
Infrastructure Delivery at Amazon Web Services (AWS)
Location
South Bend-Mishawaka, US
LinkedIn followers
500 followers

About Venkata Srujana Challa

I have 3 years of hands-on experience in IT infrastructure, specializing in server deployment, hardware troubleshooting, and daily system support. • Skilled in installing and configuring physical servers, replacing faulty components, and ensuring consistent uptime. • Solid understanding of TCP/IP networking, IP addressing, and troubleshooting connectivity issues in LAN/WAN environments. • Supported data center operations including equipment racking, structured cabling, and environmental monitoring. • Experienced with tools like ServiceNow for ticket tracking, documentation, and improving support workflows. • Collaborated with internal teams and vendors on system upgrades, part replacements, and project-based rollouts. • Familiar with change management procedures, asset tracking, and adhering to security and compliance standards. • I bring a detail-oriented approach, a strong sense of responsibility, and a commitment to keeping infrastructure running smoothly.

Experience

  1. Infrastructure Delivery

    Amazon Web Services (AWS)

    Aug 2025 — Present

Education

  • Jawaharlal Nehru Technological University Kakinada (JNTUK)

    Bachelor of Technology - BTech, Computer science& engineering

    2017 — 2021

  • Rowan University

    Master's degree, Computer Science

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Venkata Srujana Challa — Infrastructure Delivery at Amazon Web Services (AWS) in South Bend-Mishawaka, US | Unifers