Vimal Raj Vikraman
Technical Manager / Support Consultant
- Role
- Functional Manager at UST
- Location
- Thiruvananthapuram Taluk, IN
- LinkedIn followers
- 500 followers
About Vimal Raj Vikraman
Vimal is a seasoned IT professional with over 7 years of experience in Cloud and Infrastructure Services. As a Technical Manager, Vimal\'s expertise spreads in Cloud Support, AWS, Networking, Service Desk, Support Consultant, Technical Support, Product Support and Application Support adhering ITIL Practices.
Experience
Functional Manager
Aug 2022 — Present
Offshore Manager for a leading provider in US Healthcare industry- Lead a team of 4 offshore resources- Delegate tasks & manage team member contributions appropriately- Provide Individual & team mentoring; ensuring high levels of team engagement- Implement framework to access skill levels of the team & work together to define skill enhancement plan- Manage stakeholder expectations & maintain regular communication with clients /customers.
Education
University of Kerala
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering, 6.25
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