Vrutang Panchal
Experienced Contingent Workforce Specialist | SAP Fieldglass Implementation | Stakeholder Relationship Management | Process Optimization & Training | Data-Driven Decision Making
- Role
- Contingent Workforce Program Specialist at McKesson
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Vrutang Panchal
I’ve spent the last 9+ years working in contingent workforce and sourcing operations…
Experience
Contingent Workforce Program Specialist
Mar 2021 — Present · Alpharetta, GA, US
Support day-to-day contingent workforce operations by partnering with hiring managers, suppliers, and internal stakeholders.• Played a key role in the implementation of SAP Fieldglass and ServiceNow, supporting system integration testing, UAT, user training, and post-go-live support.• Manage and resolve approximately 30–50 daily ServiceNow and Salesforce tickets while maintaining 95%+ SLA compliance.• Coordinate supplier requests, interviews, offers, onboarding, amendments, and assignment lifecycle activities within Fieldglass.• Configure and manage billing workflows, change requests, and financial approvals to ensure accurate invoicing and compliance.• Pull and review standard VMS and system reports to validate data accuracy, monitor workforce activity, and flag discrepancies related to headcount, billing, and compliance.• Partner with Workday teams to support seamless onboarding and offboarding of contingent resources.• Provided interim technical support to the T2 Admin team by analyzing and resolving Fieldglass and Workday error logs.• Lead and train offshore operational teams to ensure consistent service delivery and adherence to operational standards.• Design and deliver training sessions for internal teams and suppliers on OSW onboarding processes and VMS utilization.• Support RFP initiatives and contingent workforce category strategy efforts by providing operational input and data validation.Key Achievements• Contributed to the successful implementation of SAP Fieldglass, improving operational efficiency and stakeholder adoption.• Consistently met or exceeded internal customer satisfaction targets and quarterly team goals.• Improved operational consistency through enhanced training materials and standardized processes.• Exceeded goals for improving supplier communication by expanding adoption of Fieldglass chat, strengthening supplier partnerships and supporting ServiceNow go-live process changes.
Education
Parul University
Post Graduate Diploma in Management
The Maharaja Sayajirao University of Baroda
Bachelor's degree
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