Vrunda Patel

Senior Technical Support Specialist | Building Scalable Support System

Role
Senior Customer Success Manager at LOGICWIND
Location
Surat, GJ, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Vrunda Patel

Experienced Deployment Engineer with a demonstrated history of working in the hospitality industry. Handling APAC region team and customers. Skilled in Customer Support, Hospitality Management, Customer Service, Hospitality Industry, and Business Understanding.Strong support professional with a Bachelor\'s degree focused in Electronics and Communication from Gujarat Technological University.

Experience

  1. Senior Customer Success Manager

    LOGICWIND

    Oct 2023 — Present · Surat, IN

    Acting as the main point of contact between clients and internal stakeholders-Communicating and collaborating with the departments to ensure that client’s needs are met-Compiling reports on account progress, goals, for key team members and stakeholders-Help in scoping for new projects or requirements-Negotiating contracts with clients and meeting established deadlines for the fulfilment of each client\'s long-term goals-Collaborate with different stakeholders to draft proposals, contracts, and ensure timely invoice generation-Developing and sustaining solid relationships with clients

Education

  • GOVERNMENT ENGINEERING COLLEGE, BHARUCH 014

    Bachelor's degree, Electrical, Electronics and Communications Engineering

    2012 — 2016

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Vrunda Patel — Senior Customer Success Manager at LOGICWIND in Surat, GJ, IN | Unifers