Promoth V R
IT Leader & Infrastructure Expert | Driving Excellence in IT Operations & Stakeholder Alignment | Proven Success in $1.2MM Revenue Projects & Disaster Recovery | Passionate About Strategic Technology Solutions
- Role
- Manager - IT and Infrastructure at illumifin India
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Promoth V R
As a seasoned IT Leader & Infrastructure Expert, I bring over 15 years of experience…
Experience
Manager - IT and Infrastructure
May 2023 — Present · Bengaluru, IN
Cultivating and nurturing robust relationships with diverse stakeholders, such as senior leadership, business executives, clients, and fellow IT teams.• Engaging in close collaboration with stakeholders to comprehend their requirements, address concerns, and guarantee seamless service alignment with overarching business objectives.• Directing the day-to-day operations of the IT department to uphold the smooth functionality of all systems and networks.• Analyzing service performance metrics and actively seeking feedback from stakeholders to propel initiatives aimed at elevating service quality and efficiency.• Steering the management of vendor relationships, encompassing contract negotiations, vigilant performance monitoring, and ensuring strict adherence to service level agreements.• Unceasingly identifying and capitalizing on opportunities for service enhancement, maintaining a proactive stance toward ongoing improvement initiatives.
Education
Bharathiar University
Bachelor's degree, Computer Science
2005 — 2008
Skills
- Change Management
- Incident Management
- Commvault
- Operating Systems
- Service Delivery
- Technical Support
- Vendor Management
- Help Desk Support
- Backup Exec
- Troubleshooting
- Unix
- Windows Server
- Hardware
- Tivoli Storage Manager
- Bmc Remedy Ticketing System
- Storage
- Itil
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