Vrij Patel

Sr Technical Program Manager @ServiceNow

San Diego, CA, US
EMAILS
v••••••••@servicenow.com
MOBILE NUMBERS
+18•••••••38

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WORK HISTORY

Mar 2024 — Present

Sr Technical Program Manager @ServiceNow

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San Diego, CA, US

EDUCATION

2013 — 2017

San Diego State University

Bachelor of Science (B.S.), Management Information Systems

2018 — 2019

Ashford University

Master of Business Administration - MBA, Information Systems

SKILLS

JiraVisual Basic for Applications (Vba)Microsoft PowerpointMicrosoft ExcelSystems AnalysisSoftware Development Life Cycle (Sdlc)ScrumSystems IntegrationCustomer Relationship Management (Crm)Requirements GatheringAgile MethodologiesProject ManagementCross-Functional Team LeadershipSqlMicrosoft ProjectBusiness Process MappingTableauPowerbiFinancial AnalysisBusiness Analysis

ABOUT VRIJ PATEL

Growing Product Owner/ManagerFrom my few years of working as a Product Manager, I have had the opportunity to sharpen my skillset in many facets, such as my ability to build meaningful and lasting relationships with my stakeholders, dive deeper into more technical requirements, and learn how to provide value-driven products. I take pride in my level of emotional intelligence and my ability to adapt to any new or stressful situations/mitigate risks. Outlined below are my most recent milestones-Student Response as a Service (Sales Cloud)- Successfully launched this product from inception to rollout and the first to implement Sales Cloud platform to the company with new integrations to a group of 60+ business users that are core to the business processes. Lead all aspects of planning from project planning, to UAT testing, deployment planning, post go-live planning/warranty period-Marketing as a Service (Marketing/Sales Cloud)- Successfully launched this product from inception to rollout to a group of 30+ users. In addition, lead the build out to multistep journeys in Marketing Cloud and facilitated a company wide IP and Domain warmup activities in order to send mass email campaigns.If you are looking for a young, driven, and level-headed product manager that has a thirst for delivering meaningful value in addition to building and improving customer/stakeholder relationships, please feel free to message me!

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