Viral Patel
Senior System Engineer @SPS Commerce
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WORK HISTORY
Senior System Engineer @SPS Commerce
Brampton, ON, CA
Joined as Associate System Engineer II, promoted to System Engineer, and now Senior System Engineer)As a Senior System Engineer at SPSCommerce, I lead the design, implementation, and optimization of cloud infrastructure across AWS and Azure platforms. Over my tenure, I’ve driven impactful projects that enhance operational efficiency, streamline processes, and ensure scalability.Key Achievements:* Cloud Infrastructure Design: Managed AWS services (EC2, S3, CloudFormation, SNS, EventBridge) and Azure resources, ensuring reliability and performance. Developed real-time monitoring with CloudWatch metrics and Lambda functions for proactive issue resolution.* Infrastructure as Code (IaC): Created reusable Terraform modules and CloudFormation templates for resources like EC2, SSM Maintenance Windows, and Route 53, improving deployment consistency and speed.* Automation & CI/CD: Built GitHub Actions pipelines for automated testing, validation, and deployment, reducing errors and accelerating development cycles. Integrated Jira for seamless tracking and resolution of infrastructure tasks.* Custom Solutions: Developed Lambda functions for event-driven workflows, improving visibility into AWS Systems Manager tasks and enhancing automation.* Hybrid Cloud Integration: Implemented Azure DevOps pipelines for managing VMware vCenter virtual machines, bridging on-premises and cloud resources for flexibility and scalability.Migration Projects: Led cloud migration initiatives with a focus on minimal downtime and improved performance.By blending technical expertise with a passion for learning, I continuously contribute to innovative cloud solutions and drive success for SPSCommerce.
EDUCATION
Npower Canada
Google Project Management, Information Technology Project Management
Ganpat University
Bachelor's degree, Electrical Engineering
Lambton College
Post Graduation Diploma, Embedded System Design Engineering
NPower Canada
Junior IT Analyst Program, Computer Technology/Computer Systems Technology
ABOUT VIRAL PATEL
I am a Cloud Infrastructure Specialist passionate about engineering efficiency and technological evolution. My career has been defined by a transition from traditional systems administration to modern, event-driven cloud architecture.At SPSCommerce, I oversee critical cloud services, driving automation through Terraform and GitHub Actions. I pride myself on a problem-solving mindset that resolves complex cross-platform issues before they impact business continuity.Looking forward, I am deeply invested in the GenAI revolution. I am actively upskilling and implementing Agentic AI and Vector Search technologies, leveraging my strong infrastructure background to deploy these complex AI models securely and scalably. I excel at collaborating with cross-functional teams to demystify cloud complexity and deliver high-availability solutions.
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