Pavan Vallamsetty
Senior Support Manager at JetStream Software.
- Role
- Senior Support Manager at Jetstream Software
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Pavan Vallamsetty
I have got ~20 years of experience, leading technical teams and building strong support…
Experience
Senior Support Manager
Jan 2022 — Present · Bengaluru, IN
Lead support operations and ensure smooth coordination between engineering and customers++Resolve customer issues efficiently with a focus on quality and responsiveness++Drive process improvements to enhance customer experience++Act as a bridge between technical teams and end users++Promote a culture of continuous improvement and customer-centricityNote: Involved in all aspects of support — from hands-on technical troubleshooting to leading the entire support organization.
Education
Defence Laboratories' School
Board of Intermediate
2000 — 2002
Avanthi Degree College
Bachelor of Science (BSc)
2002 — 2005
Annamalai University
Master of Business Administration - MBA
2017 — 2019
Skills
- Storage
- Microsoft Sql Server
- Red Hat Linux
- Vmware Esx
- Vmware
- Server Architecture
- Vsphere
- Operating Systems
- Virtualization
- Vmware Infrastructure
- Hp
- San
- Unix
- Linux
- Incident Management
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