Volkan Alcin

WORK HISTORY

EDUCATION

SKILLS

ABOUT VOLKAN ALCIN

I am a Site Reliability Engineering Lead with over a decade of experience managing high-performing DevOps teams and steering large-scale cloud operations through complex transitions.My career has been defined by a \"fixer\" mentality—stepping into high-pressure, high-ambiguity situations to create order out of chaos. Whether it is restructuring failing internal processes, navigating the technical debt of a newly acquired business unit, or serving as a Crisis Lead for critical production incidents, I focus on building resilient systems and fostering cultures of trust.What I bring to the table:Leadership & Mentorship: I don’t just manage systems; I lead people. I have a track record of mentoring engineering teams to improve deployment frequency and operational reliability.Crisis Management: I specialize in root cause analysis and standardizing first-response procedures to significantly reduce recovery times (MTTA).Hybrid Infrastructure Mastery: From modern Azure and GCP cloud migrations to legacy internal datacenters and Rackspace, I bridge the gap between \"what was\" and \"what’s next\".Strategic Communication: I pride myself on being a technical translator—effectively communicating complex infrastructure goals to both technical teams and non-technical stakeholders to drive business outcomes.I am passionate about cost optimization, disaster recovery, and the seamless integration of AI and cloud platforms.Skills: Kubernetes, Helm, CI/CD (Jenkins, Ansible), Azure, GCP, SAP Basis, Crisis Leadership, and Operational Turnarounds.