Sebastian Völkel
Senior Customer Solutions Architect @Microsoft
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WORK HISTORY
Senior Customer Solutions Architect @Microsoft
Hamburg, DE
Lead and empower virtual teams (v-team/CoE) by removing blockers, aligning on strategic priorities, promoting knowledge sharing, and ensuring effective collaboration across workstreams.* Act as a mentor and coach for internal employees, fostering professional growth and building future leaders.* Build and nurture strategic relationships with programmatic trading desks and publishers to drive collaboration and business growth.* Deliver exceptional customer enablement through onboarding, tailored training, expert consultation, and ongoing support on our DSP, Curate and SSP platforms.* Leverage data-driven insights to identify opportunities for improvement and provide actionable recommendations that enhance outcomes.* Foster cross-functional collaboration with Microsoft teams to influence product evolution and optimize processes, tools, and customer experience.
EDUCATION
Carl von Ossietzky University of Oldenburg
Master of Arts - MA
University of Münster
Bachelor of Science - BS
ABOUT SEBASTIAN VÖLKEL
As a Customer Solutions Architect at Microsoft, I leverage my 12+ years of experience in Media to design and implement innovative solutions for the Microsoft Invest, Monetize and Curate platforms, which enable advertisers and publishers to optimize their campaigns and reach their target audiences across the web. I am passionate about digital advertising technology and its potential to transform the way businesses communicate and connect with their customers.In my previous roles as a Programmatic Solutions Consultant at Amazon Ads and an Account Manager at Google DoubleClick, I gained hands-on experience in media buying, marketing automation, and ad tech solutions, working with clients from various industries and regions. I also developed strong people management, commercial, and strategic skills, as well as the ability to work independently and collaboratively. I am motivated to grow and learn in the digital advertising industry by embracing new challenges and opportunities for innovation.
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