Evgenia Vodopianova

Technical Program Manager @Veloonline

UA

Create cross-functional teams to deliver program-shared goals efficiently. Communicate and work closely with Product, OPS, Engineering, Sales and delivery teams.• Manage dependencies across the organization environment. • Analyze, assess, and mitigate program risks and issues. Make changes to improve effectiveness by optimising scope, schedule, and resources.• Define and track key metrics to align with company OKR and communicate program status to the key stakeholders.• Drive automation process across multiple teams and departments.• Successfully managed the migration of Web solution, CRM and ERP systems from physical servers to Azure.• Migrate to Cloud-based call center SAS solution• Improve stability and autonomy of all types of endpoint systems - warehouse, office, shop, and delivery.• Integrate new payment solutions for online, offline and courier delivery. Develop an internal bonus system.• Improve delivery automation by 50%.

Kyiv National Economics University

Master's degree

edX

Harvard CS50, online course