Randolph Allen

Campaigning for employment to empower and enrich my skills set.

Role
Booking Com Csr at TTEC
Location
Melbourne, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Randolph Allen

A hardworking, industrious and caring individual with teaching, community engagement…

Experience

  1. Booking Com Csr

    TTEC

    Jan 2018 — Present · Rockledge, FL, US

    Processed customer\'s complaints through company\'s Citrix- Resolved provider and insurance disputes with claims- Advocating for customers during claim disputes and appeals- Facilitated plan selection with HealthCare.gov, Blue Cross Blue Shield and UnitedHealth- Educated and Explained to 40 customers about Affordable Health Care Act- Trained and approved to utilize CMS verification tools- Utilized consultative sales to promote and sell medicare.

Education

  • St. John Vianney College Seminary

    Bachelor of Arts (BA), Philosphical/Theological Studies

    2007 — 2009

  • Franciscan School of Theology

    Studied 1st year of theology, Pastoral Studies/Counseling

    2004 — 2005

  • Mount Saint Mary College

    Bachelors of Arts, Social Science

    1998 — 2001

  • American InterContinental University

    Master of Education (M.Ed.), Instructional Design

    2003 — 2004

  • John S. Burke Catholic High School

    regents diploma, Religion/Religious Studies

    1983 — 1986

  • St. Vincent de Paul Seminary

    Master of Arts (B.A.) Candidate, Theology/Theological Studies

    2009 — 2012

Skills

  • Customer Service
  • Mentoring
  • Social Networking
  • Research
  • Educational Leadership
  • Adhd
  • Curriculum Design
  • Liturgy
  • Non-Profits
  • Creative Writing
  • Theology
  • Community Outreach
  • Program Management
  • Workshop Facilitation
  • Youth Ministry
  • Volunteer Management
  • Training
  • Adult Education
  • Preaching
  • System Administration
  • Event Management
  • Curriculum Development
  • Biblical Studies
  • Microsoft Office
  • Mental Health
  • Teacher Training
  • Staff Development
  • Discipleship
  • Social Media
  • Social Justice
  • Tutoring
  • Religion
  • Leadership
  • Conflict Resolution
  • Organizational Development
  • Public Relations
  • Fundraising
  • Public Speaking
  • Teaching
  • Microsoft Word

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Randolph Allen — Booking Com Csr at TTEC in Melbourne, FL, US | Unifers