Valerie Mugniot
Ingénieure Architecte Fonctionnel Senior @Orange Business
Paris, FR
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2016 — Present
Ingénieure Architecte Fonctionnel Senior @Orange Business
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Paris, FR
EDUCATION
1983 — 1986
Université Paris 13
Maîtrise
2003 — 2004
CESI Ecole d'Ingénieurs
Master Spécialisé
SKILLS
ConsultingUnified CommunicationsAcdChange ManagementSalesAvayaAvant-VenteOutsourcingTelephonyManagement ConsultingManagementProduct MarketingMplsCommunications UnifiéesSolution ArchitectureSaasWirelessErpMarketingVoipChannel PartnersCustomer SatisfactionTrainingPre-SalesCtiMobile DevicesSales OperationsProfessional ServicesCrmItilProject ManagementNetwork ArchitectureSipProject PlanningTelecommunicationsSolution SellingMarketing StrategyIvrTeam ManagementCloud Computing
ABOUT VALERIE MUGNIOT
Experienced functional consultant/trainer skilled in WFM and Quality Management- Determined, organized project coordinator capable of working without supervision- Adapts easily to changing circumstances and priorities- Highly organized with time and commitment management- Focus on new project, attention to details, Expertises: WFM : Genesys Cloud & Engage, Verint. QM : Nice QC, Genesys Cloud, Genesys Speechminer
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