Vinciane M.
Digital & Customer Engagement Strategy Manager @Johnson & Johnson Innovative Medicine
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WORK HISTORY
Digital & Customer Engagement Strategy Manager @Johnson & Johnson Innovative Medicine
Issy-les-Moulineaux, FR
EDUCATION
Université catholique de Lille
Maitrise, Sciences économiques
Université catholique de Lille
DESS, Economics
SKILLS
ABOUT VINCIANE M.
With nearly 25 years of experience, I help global and local brands drive digital transformation, customer engagement, and revenue growth. I specialize in digital marketing, customer experience, e-commerce B2B & B2C, CRM, omnichannel strategy, AI & marketing automation, and innovation, delivering measurable impact across industries including Healthcare & Pharmaceuticals, FMCG, Travel, and Retail.Entrepreneurial-minded manager, I build high-performing teams, implement new ways of working, and lead international projects to accelerate sales, maximize customer value, and create exceptional customer experiences. Core Skills & Expertise:Digital MarketingCustomer ExperienceE-commerce B2B & B2CCRMOmnichannel StrategyAI & Marketing AutomationInnovationDigital TransformationChange ManagementSales & Marketing DevelopmentB2B & B2CInternational MarketsFMCG, Retail, Travel, Healthcare & Pharmaceuticals
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