Vlad Trendafilov
Global Head of Consumer Payments Products and Engineering @bp
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WORK HISTORY
Global Head of Consumer Payments Products and Engineering @bp
London, GB
Lead a global cross-functional team (20+ headcount consisting of Product, SDE, TPM, UX) developing a high-availability and resilient payment platform for digital, in-store and B2B (Fleet) payments. My team is responsible for the product development, operational performance and compliance of in-store, digital and fleet cards payments. These global payment products serve million of customers and business across Europe, America and ASPAC.Driving the architectural evolution of retail payment devices, transitioning from legacy systems to modern, cloud-integrated payment solutions.Direct the 24/7 operational performance and regulatory compliance for global payment rails, ensuring uptime.Expertly navigate international regulatory landscapes (PCI and network mandates) to secure payment hardware and software across three continents.Navigate the complex payments landscape by managing integrations and commercial partnerships with leading global acquirers and technology partners.Own the end-to-end lifecycle of payment products (In-store, Digital, Fleet) serving millions of customers across Europe, Americas, and ASPAC. Managing systems processing $25B+ in annual transaction volume.Accountable for a $30M+ annual technology budget, optimizing resource allocation to drive innovation and operational excellence across global markets.
EDUCATION
City University of Seattle
BS, Business Administration
University of Portsmouth
BBA, Business Administration
University of Portsmouth
Master's Degree, Strategic Quality Management
ABOUT VLAD TRENDAFILOV
Product and Operations Executive with 15+ years of experience launching and scaling high-impact payments and monetization platforms at global tech and fintech leaders—including Meta, Amazon, Sony PlayStation, and BP.I’ve led cross-functional product and operations teams across the UK, US, India, and Europe to deliver card issuing platforms, open banking services, real-time payments, and credit products used by tens of millions globally. My track record includes launching UPI payments in India, driving 30% adoption in the first year; scaling B2B fuel and EV payments at BP with a 70% product uptake in two months; and overseeing $25B+ in transaction volume at Amazon Europe.I bring deep expertise in: • Payments infrastructure (card issuing/acquiring, open banking, wallets) • Vendor management (Adyen, Stripe, JPMorgan, Visa, Klarna) • Product-led growth (cost-to-serve optimization, AI enablement, GenAI automation) • Customer-centric ops (CSAT/NPS +15pt gains, SLA design, 4.4+ star satisfaction) • Global scale execution (platform launches across EMEA, APAC, LATAM)My leadership style is pragmatic and data-led—I align deeply with finance, engineering, and compliance partners to turn complex roadmaps into results, all while building empowered, collaborative teams. I’m passionate about driving innovation in digital payments and monetization while improving operational resilience at scale
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