Vladimir T.
IT Support Specialist at BNY Mellon
- Role
- IT Support Specialist at BNY
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
Experience
IT Support Specialist
Jan 2004 — Present · Boston, MA, US
Solution-focused professional with 17+ years’ experience providing rapid and client-focused technical support to 400+ users in financial sector. Demonstrated capacity to identify root causes and direct users to lasting resolutions. Adept at articulating concepts to users of varying technical understanding. Well versed in variety of common operating systems, applications, and hardware with a proven ability to master new tools and technologies quickly.
Education
Kyiv Polytechnic Institute
Master's degree
1989 — 2023
Kiev Polytechnic Institute, Ukraine
Master of Science (MS)
1989 — 1995
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