Vladimir A.
IT
- Role
- Spoc at NYC DOE
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Vladimir A.
I enjoy troubleshooting anything I can get my hands on just because it involves two of my…
Experience
Spoc
Jul 2023 — Present · NY, US
Single Point of Contact (SPOC), NYC Department of EducationDates of service (e.g, September 2022 – Present)Managed all school technology platforms, including DOE iPads, Chromebooks, Google Admin Console, and school website content.Served as the primary liaison between school staff and central DOE technology support teams (DIIT), ensuring timely troubleshooting and resolution of tech issues.Oversaw device inventory, distribution, and return processes for students and staff, ensuring compliance with DOE policies.Led initiatives to improve digital accessibility and ensure compliance with citywide web and document accessibility standards (WCAG 2.1 AA).Provided ongoing training and tech support to teachers and staff, promoting equitable digital learning environments.
Education
Year Up
Information Technology
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