Vijayendra Dalmia

Driving Customer Value and Relationship Growth

Role
Client Success Partner at Blue Yonder
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Vijayendra Dalmia

Providing strategic and operational leadership to enterprise customers across SEA…

Experience

  1. Client Success Partner

    Blue Yonder

    Apr 2022 — Present · Bangalore Urban, IN

    Managed APAC and EMEA TIER 1 client with ARR exceeding $7.5 Million cumulatively.Cultivated strong relationships with key client stakeholders, boosting client satisfaction and loyalty- Organized and led regular client meetings to review metrics, address challenges, and explore new business opportunities- Visited customers to understand business operations, product usage, and build relationships with key stakeholders- Oversaw accounts infrastructure maintenance, upgrades, and routine tasks, ensuring optimal performance and security- Increased adoption rates and monitored consumption, ensuring efficient resource utilization and continuous usage- Improved customer satisfaction (CSAT) scores and increased customer reference through quality service and fostering positive client relationships.

Education

  • University of Mumbai

    Bachelor of Engineering, Computer Science

    2000 — 2004

Skills

  • Oralce Dba
  • Disaster Recovery
  • Performance Tuning
  • Operating Systems
  • Database Servers
  • High Availability
  • Oracle
  • Oracle Support
  • Requirements Analysis
  • Cloud Computing
  • Databases
  • Oracle 11g Oca
  • Aix
  • Data Migration
  • Servers
  • Itil
  • Oracle 10g Ocp
  • Unix
  • Hp-UX
  • Database Design
  • Oracle 9i Ocp
  • Change Management
  • Ibm Aix
  • Solution Architecture
  • Database Administration
  • Oracle Rac
  • Sql
  • Linux
  • Red Hat Linux
  • Solaris
  • Data Projection

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Vijayendra Dalmia — Client Success Partner at Blue Yonder in Bengaluru, KA, IN | Unifers