Vishal K.

About Vishal K.

18+ years professional experience providing executive level consulting and advisory services for Health Plan/Systems and Pharma enterprises with a proven record of delivering high impact output.Proven expertise in Strategic Planning, Building scalable Analytics & AI Operating Models, Enterprise Transformation, Exec Relationship Management and Strategic Program Implementations Specialty Areas1) Lead transformation teams of 15+ associates for Health Plans within with oversight into key strategic Analytics and AI programs from Discovery through Delivery – successfully delivered business impact of >$1.2 Billion2) Drive Digital Adoption and AI powered solution sets built on robust data foundations for National and Blue Health Plans. This includes Data Governance, Analytics & Reporting, Business Intelligence - directly resulting in improved Member Experience3) Oversee annual planning and structuring of key strategic pillars against backdrops of evolving healthcare reforms for National and Regional Health PlansSpecialties:(1) Health Plan Core Process Engineering and Operating Model Structuring(2) Strong relationship management at the CXO Level with hyper focus on maximizing ROI’s(3) Digital/AI powered Enterprise Transformation and Business Improvement(4) Program Management with a proven track record of on-time/within budget delivery(5) Building and coaching high-perfoming teamsPublications / Podcasts include- The importance of Responsible AI in Health Services (2024)- The role of ChatGPT / Generative AI in Healthcare (2023)- Value Based Care: No longer a Transition (2021)- The Future of Healthcare Ecosystems (2020)- Impact of ACA repeal & replace for Healthcare Payers (2018)

Experience

1. Director-2 Chief of Staff - Strategy Advancement

   Humana

   Oct 2025 — Present · Raleigh, NC, US

   As the Strategy Advancement Leader within Membership & Plan Services (MPS), my responsibilities include partnering with Senior Leaders to:1) Lead departmental thinking to craft long term strategy2) Define key strategic pillars and mobilize corresponding workstreams3) Review investment priorities and anchor on standardized ROI tracking mechanisms4) Run the product portfolio management team5) Ensure business readiness in the midst of modernization initiatives with minimal operational disruption6) Oversee strategic comms and centralized messaging to ensure the 1,200+ associates within MPS are meaningfully engaged7) Provide direction and oversight on major strategic programs (e.g, M&A’s, integrations & migrations)8) Ensure alignment and synergies with Humana enterprise strategy across each business verticalIn this capacity, I have P&L ownership responsibilities and am also privileged to be the people leader for multiple high-performing teams.

Education

• Purdue University

  Bachelor's Degree, Strategic Management & Operations

  2003 — 2007

• ISM

  High School Diploma, Physics, Chemistry, Mathematics and Engineering Drawing

  1998 — 2002

Skills

• Sales
• Business Process Re-Engineering
• Business Process Improvement
• Training
• Business Development
• Team Management
• Leadership
• Six Sigma
• Project Management
• Strategic Planning
• Change Management
• Marketing
• Analytics
• Analysis
• Business Analysis
• Process Improvement