Vijay Sankar Jagadees
Director of Customer Success at Photon | BFSI
- Role
- Director of Customer Success at Photon
- Location
- Princeton, NJ, US
- LinkedIn followers
- 500 followers
About Vijay Sankar Jagadees
Growth and result driven Senior Leader with more than 18 years of experience in Business Development, Digital Transformation and Managed services across US, India. Works as a strategic partner focused on building and delivering strategies and solutions aligned with business goals. Adept at forging strategic relationships with C-suite leaders to fuse technology with business vision, fostering the development of new services and solutions addressing client goals. Problem solver with excellent strategic leadership skills, driving growth, innovation and operational excellence.Core Competencies include experience across implementing Digital Transformation, Cloud Strategy & Migration, Cyber Security, Data & Analytics, AI & ML programs, Enterprise App modernization, Process Automation. Experience includes: • Leading cross-functional global teams with diverse technical backgrounds, designed budget controls, adept at consensus building, crisis management, problem-solving and negotiating.• Engage and manage C – Level as well as other Senior client executives.• Identification of White Space Areas and New Business Development through sustainable value creation.• Successfully transforming account from providing ASM services to full-service account implementing ADM, Cyber Security, AI & Automation, Cloud migration and legacy modernization• Account Management, Account Growth, Account Operations etc.• Setting up and leading IT Service Delivery Organizations.• Capable of recruiting, building and maintaining a high-performance team of professionals• Expertise in application transitioning and outsourcing to various staffing models (ranges from staff augmentation to complete managed services) as well as Managing large scale Service and Knowledge Transitions from multiple vendor teams.• Industry experience includes, Banks, Credit Unions, Private Equity, Investment Banking, Retail, QSRs and Pharma.
Experience
Director of Customer Success
Mar 2025 — Present · New York, NY, US
Managing one of the big 4 banks. P&L ownership.
Education
Bharathiar University
Bachelor of Applied Science (B.A.Sc.), Computer Technology/Computer Systems Technology
2001 — 2004
SCMS GROUP OF INSTITUTIONS
MBA, Marketing & IT
2005 — 2007
SYMBIOSIS INTERNATIONAL UNIVERSITY
PGDIT, Information Technology
2009 — 2011
Skills
- Pre-Sales
- Mobile Applications
- Lead Generation
- Vendor Management
- Sales Operations
- Strategic Partnerships
- New Business Development
- Market Research
- Cloud Computing
- Mobile Devices
- Advertising
- Account Management
- Key Account Management
- Crm
- Product Marketing
- Salesforce.com
- Analytics
- Business Strategy
- Strategy Development
- Strategy
- E-Commerce
- Enterprise Software
- Sales Management
- Outsourcing
- Marketing
- Leadership
- Direct Sales
- Business Intelligence
- Solution Selling
- Sales
- Business Development
- Team Management
- Digital Marketing
- Business Analysis
- Competitive Analysis
- Management
- Saas
- Product Management
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