Vj Doon
Sr. Patient Access Coordinator at Weill Cornell Medicine
- Role
- Sr Patient Access Coordinator at Weill Cornell Medicine
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Vj Doon
Experienced Billing Specialist with a demonstrated history of working in the hospital & …
Experience
Sr Patient Access Coordinator
Apr 2017 — Present · New York, NY, US
Responsible for front-end revenue cycle processes, which include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments, as applicable, also discuss patient’s responsibility for paymentsVerifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fees due from patient.Registers patients within the practice management system. Completes full registration for new patients and eligibility verification for all appointments/procedures. Resolves registration issues prior to patient appointment to ensure smooth check-in.Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application. Educates patients about the patient portal and encourages patient participation. Distributes informational and specialty-specific educational brochures. Identifies areas of improvement for the front desk and office flow.Assists in the training of new staff members in the practice’s standard of operations policies regarding patient care and billing related activities. Monitors schedules for wait lists, re-schedules and cancellations. Recommends improvements to workflows to ensure maximum schedule utilization.
Education
City University of New York-Brooklyn College
Bachelor’s Degree
1988 — 1994
San Juan High
High Schoo diplomat
American Institute
Associate’s Degree
1985 — 1987
Skills
- Strategic Planning
- Revenue Cycle
- Healthcare Management
- Powerpoint
- Microsoft Excel
- Editing
- Hipaa
- Project Management
- Visio
- Data Analysis
- Emr
- Public Relations
- Troubleshooting
- Management
- Team Building
- Process Improvement
- Data Entry
- Budgets
- Community Outreach
- Customer Service
- Analysis
- Event Planning
- Training
- Project Planning
- Photoshop
- Software Documentation
- Event Management
- Access
- Social Media
- Social Networking
- Teaching
- Business Analysis
- Leadership
- Coaching
- Program Management
- Healthcare
- Healthcare Information Technology
- Hospitals
- Clinical Research
- Ehr
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