Vivien Underwood

Together By Design

Liverpool, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

@Together By Design

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Liverpool, GB

Contributing to this research project alongside designers, educators and artists, developing an open source toolkit for grassroots community organisers and founders, helping them nurture thriving communities for positive impact.

EDUCATION

1997 — 2000

UCL

BA (Hons), History

N/A

Pearson Online Academy UK Global

Applied Customer Experience and Emotional Intelligence

N/A

NCFE CACHE

Level 2, Mental Health First Aid

SKILLS

Google AnalyticsUser ExperienceContent StrategyMarketing StrategySocial MediaCopywritingAffiliate MarketingPpcStrategyOnline MarketingSEOQuality AssuranceWeb Project ManagementHigher EducationProduct ManagementBusiness DevelopmentProfessional Development ProgramsDigital MarketingAdvertisingE-LearningService DesignElearningProject ManagementSocial NetworkingDigital StrategySocial Media MarketingManagementExotic AnimalsMarketing OperationsWeb AnalyticsIntegrated MarketingCustomer Experience ManagementMarketing CommunicationsMarketingEmail MarketingSemPublishingMobile MarketingTrainingCustomer Service

ABOUT VIVIEN UNDERWOOD

I work with experiential start-ups and small businesses to create community-led spaces where people step into possibility, embrace play and learn together.I embed trust and connection through products, services and stories, translating bold ideas into sustainable structures. With consistency and attention to detail, I help organisations live their promises, nurture the people who matter, and grow through belonging and advocacy.I’m especially drawn to projects where online and offline experiences meet, and where technology deepens rather than replaces human connection. I thrive working alongside irreverent, passionate teams who value commercial sharpness, integrity and deep empathy for how it feels to be truly seen and valued.Career highlights- Helping people find new career paths through innovative peer-to-peer learning programmes, e-learning and accredited qualifications - Making climbing accessible to newcomers whilst building lasting community at an indoor bouldering gym (contributing to a £3m VC raise)- Supporting community managers to embed community spaces into broader engagement strategies across diverse sectors - Creating belonging for asylum seekers through climbing, whilst guiding a grassroots project to become a sustainable registered charity

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Vivien Underwood — Together By Design in Liverpool, GB | Unifers