Vivien Tan
Business Analyst @Wallenius Wilhelmsen
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WORK HISTORY
Business Analyst @Wallenius Wilhelmsen
Annacis Island, BC, CA
Provide complex analysis and project support for special initiatives and analyzes information and statistical data, conducts benchmarking activities, develop, and generate complex queries, prepare, and compile reports and technical documents and utilize presentation software and tools to support business planning, decision-making and performance management.• Collaborate with Decision Support on indicator development for performance measurement and monitoring.• Document business process, map out the business model and case scenario for different business approach by diving deep in understand of customer’s true requirement- Selected achievements / Project -* Define KPI standard base on SLA (Service Level agreement with customer, and continuous monitor the KPI result* Kaizen project with Toyota to mitigate the delay of vessels and improve the process to increase productivity* Auto show project from China to USA, a success story to complete the challenge task under very tight timeline with high standard requirement * Support warehouse re-organized stock planning and arrangement, optimize purchasing scheme base on big data program
EDUCATION
British Columbia Institute of Technology
Certificate
PMP Certified
PMP
ABOUT VIVIEN TAN
Open minded, think out of box, willing to accept challenge, high enthusiasm. get on well with people and friendly. strategy thinking, and always be well-prepared
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