Vividh Shah

Senior Consultant @EY

Helping Indian clients in their E2E Digital Transformation journey. For South Asia\'s largest Hospitality brand, Led technical solutioning for website redesigns, driving collaboration with vendors to deliver tailored solutions that meet business needs and technical requirements. My experience includes working with stakeholders to define website goals, facilitating workshops to refine MVP releases, and managing environment configurations for stable releases. Working with Tech Architects to standardized backend architectures, ensuring scalable and maintainable systems, while ensuring optimized SEO performance to achieve high scores. Additionally, have overseen the end-to-end delivery of hotel website projects, ensuring timely and successful Go-Lives.Also lead CRM workshops for a Leading Hospital client to gather and analyze client requirements, focusing on data integration across systems like HIS, ERP, EMR, and CRM. I have added value by recommending additional CRM functionalities, securing sign-offs on consolidated requirements. Conducted VED analysis to prioritize hospital needs, benchmarking against industry standards, and helped clients evaluate and select the most suitable CRM solution based on integration capabilities and business goals.