Vivian P.

About Vivian P.

I am an Executive Assistant with over 10+ years of extensive experience supporting senior…

Experience

1. Executive Assistant

   EY

   Dec 2007 — Present · New York, NY, US

   Support partners• Interface with clients• Heavy calendar/travel arrangement• Apply Ernst & Young\'s branding and correspondence guidance, to format/edit letters, reports, and correspondence from draft to client-ready stage. Become knowledgeable of firm mailing/delivery processes• Maintain documents on appropriate file servers and repositories. Learn and adhere to Ernst & Young\'s records retention policies• Handle time reporting and expense reports• Proactively develop relationships with key internal/external client contacts, gaining recognition as a team resource• Collaborate with colleagues to recommend most cost-effective ways to complete tasks. Apply and share knowledge gained about work processes, resources, and structure and business of the firm/service line/functional group• Develop and demonstrate solid knowledge of firm-wide and service line-specific tools, processes, and databases. • Use Ernst & Young\'s core technology applications, including Microsoft Word, Excel, PowerPoint, and Outlook. May act as a knowledge resource in one or more of these programs, and train others• Resolve straight-forward to moderately complex problems and issues, under general supervision• Use appropriate judgment and knowledge of firm policies, when sharing sensitive information• Handle administrative details and routine issues independently, and take responsibility for completing these on time, to a high quality• Proactively notify the appropriate individual on issues of quality, confidentiality, or risk• Collaborate with colleagues to understand client needs and requirements. This will include working with virtual teams and the hospitality team• Effectively manage conflicting priorities. This involves organizing your workflow, and teaming with colleagues to accomplish tasks and balance workloads• Develop and demonstrate a solid working knowledge of the firm\'s structure, service lines, key personnel, and policies and procedures

Education

• Pace University - Lubin School of Business

  Bachelor of Business Administration

  1999 — 2003