Vivian Diaz
Medical Business Development
- Role
- Community Outreach Liason at Clearview Treatment Programs
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Vivian Diaz
Business development professional with over 10 years of experience in the medical field.
Experience
Community Outreach Liason
Aug 2024 — Present · Los Angeles County, CA, US
Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facilitys presence in the local market.• Target follow-up meetings with all key referral sources ensuring internal and external obstacles to growth and retention are identified, minimized, and/or eliminated.• Schedules and conducts tours with referral sources, clients and families.• Communicates various levels of care to potential clients, families, and referral sources.• Guides clients and families toward appropriate treatment options, effectively highlighting the benefits of treatment at Clearview in relation to the clients individual needs and circumstances;o Obtains necessary information to quickly determine viability of potential admissiono Resolves challenges posed by clients and families ambivalent about committing to necessary and beneficial treatment optionso Empathically but prescriptively leading callers to the next step of deciding on admissiono Determines the clinical and financial viability of potential admissionso Articulates the value and fit of facility programming to each potential clients circumstances and needs• Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support.• Offers a high level of customer service and communication to referral sources, clients and families.• Partners with admissions decision-makers and stakeholders including client, family members, professional referral sources, facility administration, clinical leadership, admitting physicians and utilization review coordinators.• Coordinates with the business office and Utilization Review to determine financing options for potential clients.
Education
The University of Texas at San Antonio
Bachelor's degree, Marketing
Skills
- Public Relations
- Event Planning
- Customer Service
- Advertising
- Marketing
- Leadership
- Training
- Press Releases
- Microsoft Excel
- Public Speaking
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