Vivian Jaquint

Customer Experience Manager @Zebra Technologies

Chicago, IL, US
EMAILS
v••••••••@zebra.com
MOBILE NUMBERS
+16•••••••82

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WORK HISTORY

Jan 2020 — Present

Customer Experience Manager @Zebra Technologies

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IL, US

Zebra Technologies acquired Motorola Solutions in Oct\'14}Customer\'s advocate with a high priority placed on customer satisfaction, assisting on key accounts to improve repair performance and helping to decrease damages in the field, supporting sales leadership and raising awareness of service offerings and operations thereby helping to keep costs down and passing the savings onto the Customer.

EDUCATION

1987 — 1990

Dowling College

Bachelor of Business Administration (BBA), Management

2000 — 2003

Long Island University

Master of Business Administration (MBA)

SKILLS

Program ManagementContractor ManagementStaff DevelopmentProject ManagementTeam BuildingOrganizational ManagementChange ManagementTime ManagementPerformance ManagementTeam LeadershipPersonnel ManagementProcess Improvement

ABOUT VIVIAN JAQUINT

PROGRAM MANAGER | PROJECT MANAGER | PROCESS IMPROVEMENT- Over 23 years of experience and success leading high-profile Global programs- Progressive Project Management roles at Zebra Technologies, Motorola Solutions and Symbol Technologies leading Enterprise Mobile Computing initiatives, working closely with Customers and increasing product quality- Analyzing existing processes for effectiveness, establishing sound policies for new programs and initiatives and discovering opportunities to streamline operations in Pre-Sales support- Directing high-priority projects from preliminary planning through execution and completions while delivering results, capturing savings and advancing bottom-line business goals.

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