Vivian Lee

About Vivian Lee

I\'m a generalist\'s generalist with a portfolio that spans diverse and complex opportunities, whether it\'s building a program management office from scratch, advising a federal agency on technology policy, or masterminding productive strategy offsites. Although my experiences are diverse, my goal has always been consistent - get in, figure it out, and make things better than I found them. I operate best where strategy meets execution, where leaders need a thought partner, where ambiguity needs clarity, where solutions need a little creativity, and where complex organizations need someone to connect the dots.

Experience

1. Head of Program Management, Operations, & Governance - Risk, Oversight, and Compliance

   Remitly

   Feb 2024 — Present · Seattle, WA, US

   Program Management leader overseeing strategy, execution, and people leadership. Lead across program management, operations, governance, and culture, translating organizational complexity into clear priorities, scalable processes, and measurable outcomes in a highly regulated industry.• Chief of Staff: Serve as a strategic thought partner and force multiplier for the Chief Compliance Officer and Chief Legal & Corporate Affairs Officer, anticipating challenges, connecting the dots across siloed teams, managing key strategic initiatives including budget planning, OKR creation, AI implementation, and strategy planning, and continuously improving the processes and structures that let great leaders do their best work.• Program Management: Lead a team of Program Managers driving high-stakes, cross-functional initiatives (regulatory change, licensing expansion, organizational transformation, etc.), while connecting the dots across siloed teams to build a scalable Program Management Office from the ground up.• Operations & Rhythm of Business: Own the operating engine of the Risk, Oversight, & Compliance org, designing leadership cadences, all-hands, offsites, and reporting frameworks.• Governance & Policy: Built the company\'s policy management function and manage governance reporting to the board and executive committees, continuously improving the processes and structures that enable confident decision-making at the CCO, CLCAO, and CEO level.• People & Culture: Drive organizational health, headcount planning, and talent development — including founding internship and associate programs — while co-leading Elevate, Remitly\'s women\'s ERG, and guiding leaders on how to build thriving, high-performing teams.

Education

• Harvard University

  Bachelor of Arts (B.A.), Psychology

  2010 — 2014

• The Juilliard School

  Pre-College Division, Viola Performance

  2008 — 2010

Skills

• Supply Chain Management
• Fashion
• Agency Relationship Management
• Research
• Sap
• Consumer Marketing
• Web Analytics
• Market Research
• Integrated Marketing
• Customer Segmentation Strategy
• Stata
• Operations Management
• Event Planning
• Product Marketing
• Advertising
• Message Development
• Marketing Communications
• Facebook
• Luxury Goods
• Media Planning
• Soundscan
• Marketing Strategy
• Marketing
• Web Content Management
• Edi
• Digital Marketing
• Process Improvement
• Spss
• Storytelling
• Public Speaking
• Global Implementations
• Social Media
• Project Management
• Psychology
• Microsoft Office
• Online Advertising