Viviane Gouvea
Sr Employee Relations Partner @Uber
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WORK HISTORY
Sr Employee Relations Partner @Uber
San Francisco, CA, US
Lead Workplace Investigations: Conduct independent, neutral fact-finding for Tier-3 allegations (sexual harassment, discrimination, retaliation, bullying), including complex cases involving Director+ level leadership.Risk Mitigation: Partner with Employment Legal to evaluate investigative findings, ensuring consistent policy application and minimizing litigation exposure.Restorative Practices: Facilitate certified mediations and restorative conversations to repair working relationships post-investigation, preserving productivity in high-performance teams.ER Data & AI Strategy: serve as Global Data Lead, leveraging AI tools to analyze case trends. Successfully reduced case resolution time and developed proactive training based on predictive risk modeling.External Partner Management: Oversee and audit the work of external ER Partners to ensure alignment with Uber’s internal investigative standards and compliance requirements.
EDUCATION
FGV - Fundação Getulio Vargas
GVPEC, Mediação e Gestão de Conflitos Organizacionais
University of La Verne
Leardership and Human Asset Management, Gestão de Recursos Humanos
FIA - Fundação Instituto de Administração
Pós Graduação Especialização Modelos de Gestão Estratégica de Pessoas, Gestão de Recursos Humanos
FGV - Fundação Getulio Vargas
GVPec, Gestão Estrategica de Pessoas
USP - Universidade de São Paulo
Extensão, Vivencias de Inteligência Emocional/Emotional Intelligence
FGV - Fundação Getulio Vargas
Curta Duração - GVPEC, Mediação e Gestão de Conflitos Organizacionais
UNINOVE
Bacharel em Administração Geral
FIA Business School
Extensão, Corporate Investigations and Compliance
SKILLS
ABOUT VIVIANE GOUVEA
Senior Employee Relations Partner & AWI-CH Certified Investigator with over 12 years of experience protecting organizational integrity within Global Tech and Finance sectors (Uber, Dell, Citi). I specialize in navigating the intersection of complex workplace investigations, and restorative culture.Core Value Proposition:Expert in managing end-to-end investigations into high-risk allegations (Sexual Harassment, Discrimination, Retaliation) involving senior leadership.Leveraging AI and analytics to predict misconduct risks and optimize case management efficiency.Proven ability to manage cross-border cases and partner with Employment Legal teams across North America and LatAm.
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