Viviane Gouvea

About Viviane Gouvea

Senior Employee Relations Partner & AWI-CH Certified Investigator with over 12 years of experience protecting organizational integrity within Global Tech and Finance sectors (Uber, Dell, Citi). I specialize in navigating the intersection of complex workplace investigations, and restorative culture.Core Value Proposition:Expert in managing end-to-end investigations into high-risk allegations (Sexual Harassment, Discrimination, Retaliation) involving senior leadership.Leveraging AI and analytics to predict misconduct risks and optimize case management efficiency.Proven ability to manage cross-border cases and partner with Employment Legal teams across North America and LatAm.

Experience

1. Sr Employee Relations Partner

   Uber

   Aug 2023 — Present · San Francisco, CA, US

   Lead Workplace Investigations: Conduct independent, neutral fact-finding for Tier-3 allegations (sexual harassment, discrimination, retaliation, bullying), including complex cases involving Director+ level leadership.Risk Mitigation: Partner with Employment Legal to evaluate investigative findings, ensuring consistent policy application and minimizing litigation exposure.Restorative Practices: Facilitate certified mediations and restorative conversations to repair working relationships post-investigation, preserving productivity in high-performance teams.ER Data & AI Strategy: serve as Global Data Lead, leveraging AI tools to analyze case trends. Successfully reduced case resolution time and developed proactive training based on predictive risk modeling.External Partner Management: Oversee and audit the work of external ER Partners to ensure alignment with Uber’s internal investigative standards and compliance requirements.

Education

• FGV - Fundação Getulio Vargas

  GVPEC, Mediação e Gestão de Conflitos Organizacionais

  2018 — 2018

• University of La Verne

  Leardership and Human Asset Management, Gestão de Recursos Humanos

  2013 — 2013

• FIA - Fundação Instituto de Administração

  Pós Graduação Especialização Modelos de Gestão Estratégica de Pessoas, Gestão de Recursos Humanos

  2014 — 2015

• FGV - Fundação Getulio Vargas

  GVPec, Gestão Estrategica de Pessoas

  2012 — 2012

• USP - Universidade de São Paulo

  Extensão, Vivencias de Inteligência Emocional/Emotional Intelligence

  2019 — 2019

• FGV - Fundação Getulio Vargas

  Curta Duração - GVPEC, Mediação e Gestão de Conflitos Organizacionais

  2018 — 2018

• UNINOVE

  Bacharel em Administração Geral

  2007 — 2010

• FIA Business School

  Extensão, Corporate Investigations and Compliance

  2020 — 2020

Skills

• Human Resources
• Microsoft Office
• Recursos Humanos