Vivian Arzola
CPLS (certified physician licensing specialist)
- Role
- Account Manager at Knack RCM
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Vivian Arzola
I am a Medical Administrative Specialist with experience in licensing, medical staff credentialing, recruiting, staffing agencies, managed care and new hire onboarding. Knowledge of medical terminology, HIPAA compliance, NCQA, URAC, and JCAHO, in addition to medical bill auditing & medical billing forms. Launched my first online course in 2020 and also author of Medical Staff Credentialing available on Amazon in both the U.S. and international markets, and also the Harvard Book Store among others.In September of 2024, I earned my certification in physician licensing.
Experience
Account Manager
Jan 2021 — Present
Main point of contact for assigned clients.Provide weekly report to clients.Work on PSV, licensing, privileging projects.Submit check requests, funds requests and receipts to Finance dept.Delegate tasks to processing team.QA of work completed by processing team prior to submitting to providers, boards or clients.Developed training materials and videos for all staff working on licensing applications.
Education
WATTERSON COLLEGE
Certificate, Medical/Clinical Assistant
Metrix Learning
Certificates of completion for all required courses, Medical Administrative/Executive Assistant and Medical Secretary
TMG University
CPLS, Certified Physician Licensing Specialist
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