Viviana Aguilar Guendel
Sr Customer Success Manager @Amazon
Austin, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2023 — Present
Sr Customer Success Manager @Amazon
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CR
Work directly with sellers to provide guidance, support, and insights to drive growth across their businesses. On a day-to-day basis, this looks like building and executing strategic joint business plans; exploring innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers; and operational improvement opportunities.
EDUCATION
2009 — 2010
University of Warwick
Msc
2004 — 2007
Universidad de Iberoamérica (UNIBE)
Bsc and Licentiate
SKILLS
Public RelationsBusiness StrategyAccount ManagementChange ManagementOrganizational DevelopmentEnglishTeam BuildingManagementStrategyBusiness DevelopmentMicrosoft ExcelPowerpointMicrosoft WordTeam LeadershipProject ManagementForecastingBusiness AnalysisMarket ResearchProgram ManagementSales ManagementMarketing CommunicationsResearchLeadershipRetailTrainingNew Business DevelopmentEvent ManagementBudgetsTime ManagementInventory ManagementNegotiationCoachingData AnalysisProduct DevelopmentAnalysisLeadership DevelopmentRecruitingMarketingTeamworkTeam Management
ABOUT VIVIANA AGUILAR GUENDEL
Customer Success Management
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